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The Review Ask Kit

Five copy-paste texts that get customers to leave Google reviews, the timing that works, and the one thing that's illegal. No signup, no catch — steal it.

Google now rewards fresh reviews more than big totals. A shop collecting a few real reviews every week beats one sitting on a bigger, older pile. Most businesses ask nobody — and collect about three a year.

First: grab your review link

Open the Google Maps app, tap your business profile, and look for "Ask for reviews" — copy that link. Every text below ends with it. If you can't find it, ask us for your Map Check and we'll send your link with it.

The five texts

01

The same-day ask

Send the evening of the job, around 6:30pm. This one does most of the work.

Hi [first name], [your name] from [business] here. Thanks for having us out today. Would you leave a quick Google review of how we did? Takes 30 seconds: [link]
02

The day-3 nudge

Only if no review yet. One nudge — not three.

Hi [first name], [business] here. A quick nudge: a Google review of your [service] visit would mean a lot to our small crew. [link]
03

The day-7 last word

Final touch, then stop. Nobody reviews after being asked four times — they just get annoyed.

Last note from [business]. If you have 30 seconds, a review helps your neighbors find us: [link] Thanks either way!
04

The fix-it-first restart

If something went wrong on a job, fix it before you ask — then start fresh with this. Don't skip the ask; a solved problem is your best review.

Hi [first name], [your name] from [business]. Glad we could get that sorted for you. If you have 30 seconds, a Google review of how we did would mean a lot: [link]
05

The in-person setup

Say this as you hand over the invoice — it doubles the odds the text gets acted on.

"I'm going to text you a review link tonight — it's 30 seconds, and it genuinely helps a small shop like ours. Would you do that for me?"

Three rules that make it work:

  • Ask everyone. Every completed job gets the ask — not just the happy-sounding ones. (More on why below.)
  • Stop the moment a review lands. Nothing burns goodwill like a nudge after they already did it.
  • Never offer anything for a review. No discounts, no entries, no free service calls. It's against Google's rules and federal law.

The one thing that's illegal

It's called review gating: asking customers how they feel first, then only sending the review link to the happy ones. The FTC's Consumer Reviews Rule bans it, with fines that can exceed $50,000 per violation. Ask everyone, every time — it's also just how you keep your reviews believable.

Want this to run without you thinking about it?

This exact sequence — sent after every job, stopped when the review lands, every review answered within 24 hours — is what our Local Visibility plan does, for $300 a month.

Or start free: see where you actually rank on the map first.

Get your free Map Check → See Local Visibility